Setup & Support

Gotcha is a free open-source product: you can deploy it yourself with the docs, no payments required. The services on this page are for teams that would rather save the time and get working monitoring delivered turnkey.

Turnkey installation

15 000 ₽ one-time

I deploy Gotcha on your server and hand it over working.

  • Docker Compose install on your server
  • HTTPS: domain, SSL certificate, reverse proxy
  • Scheduled PostgreSQL and ClickHouse backups
  • Notification channels: Telegram, email, webhooks
  • Retention tuned to your disk and traffic
  • Verified: first error and uptime check visible in the UI

Timeline: 1–2 business days

Request a quote

Migration to Gotcha

from 35 000 ₽ one-time

Moving off Sentry (cloud or self-hosted), GlitchTip and similar systems — installation plus the move.

  • Everything from “Turnkey installation”
  • Structure transfer: projects, teams, access
  • DSN switch across your services — plan and hands-on help
  • Alert and notification rules carried over
  • A written team guide: what lives where now

Exact price after a scope estimate, before any work starts

Request a quote

Support

10 000 ₽/mo

Your instance looked after: updates, health, priority answers.

  • Gotcha updates with a backup before each one
  • Monthly check: disk, retention, backups, load
  • Priority answers to questions within a business day
  • Help with incidents involving Gotcha itself

No minimum term — cancel from any month

Request a quote

Written consulting

5 000 ₽ per task

Async consulting: send a question with logs and configs — get a detailed action plan back.

  • Format: email or Telegram, no calls
  • Answer within 1–2 business days
  • Examples: ClickHouse tuning, alert setup, unusual SDK stacks
  • Larger tasks get an upfront quote as a separate proposal
Request a quote

How it works

  1. Send a request by email or Telegram — a few words about the task and your stack.
  2. I clarify the details in writing and fix the scope and price before any work starts.
  3. Contract and invoice from a registered sole proprietor (Russian ИП).
  4. I do the work. All communication is written, in the channel you prefer.
  5. Handover: I show the result and answer questions.

Frequently asked questions

Do you need access to our server?

For installation, migration and support — yes, SSH access. Temporary access works: after handover you revoke the key and rotate passwords. Written consulting needs no access — logs and configs are enough.

What about data confidentiality?

All monitoring data stays on your server — that is the point of self-hosted. I don't collect or export anything from your systems. NDA available on request.

Do we have to buy support after the installation?

No. Gotcha is completely free and runs without any payments. You can update it yourself using the docs. Support is for teams that would rather not spend their time on it.

How does payment work?

By invoice from a registered Russian sole proprietor (ИП) after the scope is agreed in writing. Prices are in Russian rubles; for companies a contract and closing documents are provided.

Didn't find the right format?

Write a few words about your task — I'll suggest an option and an estimate.

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